Privacy policy

Last Updated: July 29, 2025

This Privacy Policy describes how EAGLERAY, operating through our Shopify-hosted website, collects, uses, and discloses your personal information when you visit or make a purchase from https://eagleray.in (the “Site” or “we” or “us”).

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. This Privacy Policy refers to any data that can uniquely identify an individual (including the information below) as “Personal Information.”

Types of Personal Information We Collect:

Category Examples
Device Information Browser type, IP address, time zone, cookies, device identifiers, pages viewed
Order Information Name, billing/shipping address, email, phone number, payment details, items ordered
Customer Support Any communication you send us, including emails and messages

We collect Personal Information from the following sources:

  • Directly from you, for example when you place an order, contact us, or register for an account.

  • Automatically, when you browse our Site using cookies, log files, web beacons, tags, or pixels.

  • From third parties, such as Shopify (our platform provider), analytics tools, and advertising partners.

2. Using Personal Information

We use your Personal Information to:

  • Fulfill and manage your orders (processing payments, shipping, and returns)

  • Provide customer service and communicate with you

  • Send transactional and promotional emails

  • Screen orders for fraud or risk

  • Improve and optimize our Site and user experience

  • Comply with legal obligations

3. Sharing Personal Information

We share your Personal Information with third parties to help us provide our services and fulfill your orders. For example:

  • Shopify: Our store is hosted on Shopify Inc. They provide the e-commerce platform and process your data on our behalf. You can read more about how Shopify uses your Personal Information here:
    Shopify Privacy Policy

  • Service Providers: We may share data with payment processors, delivery partners, marketing tools (e.g. Meta, Google Ads), and IT service providers.

  • Legal Compliance: We may share your data to comply with applicable laws, respond to lawful requests, or enforce our terms of service.

We do not sell your personal information.

4. Behavioral Advertising

We may use your Personal Information to provide you with targeted advertisements or marketing communications, such as:

  • Retargeting ads based on your browsing or purchase history

  • Personalized product recommendations

You can opt out of targeted advertising using these links:

5. Your Rights

Depending on your location (e.g., Europe, UK, California), you may have rights such as:

  • Access – Request access to the Personal Information we hold about you.

  • Correction – Ask us to update or correct your information.

  • Deletion – Request that we delete your data, subject to legal exceptions.

  • Portability – Receive a copy of your data in a transferable format.

  • Withdraw Consent / Opt-Out – Opt out of marketing communications.

You may contact us at eaglerayapparels@gmail.com to exercise these rights. We may request verification of your identity before processing your request.

6. Data Retention

We retain your Personal Information only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless otherwise required by law.

You may request deletion of your data at any time, subject to Shopify’s and our legal obligations.

7. Cookies

We use cookies to enhance your browsing experience. Cookies collect Device Information to:

  • Keep items in your cart

  • Understand how customers use our Site

  • Show personalized ads

You can manage or disable cookies via your browser settings.

More about Shopify’s cookies:
https://www.shopify.com/legal/cookies

8. Do Not Track

We do not alter our data collection or usage practices when we detect a Do Not Track signal from your browser.

9. Children

Our Site is not intended for individuals under the age of 16. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us information, please contact us.

10. International Transfers

Shopify may transfer your data outside your country of residence, including to the United States or Canada. Shopify uses standard contractual clauses and other safeguards to ensure your data is protected.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated policy will always be posted on this page with the revised “Last Updated” date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, you may contact us at:

Email: support@eagleray.in
Instagram: @eagleray.in